Last updated: July 5, 2025
Information we collect
We collect information you provide directly — such as name, email, ZIP code, and project details when you request quotes or contact us. We also collect standard analytics data (pages visited, referrer, device type) through privacy-respecting analytics tools.
How we use your information
- Match you with local heat pump installers when you request quotes
- Respond to contact and support inquiries
- Improve our product catalog and editorial content
- Send transactional emails related to your requests (no unsolicited marketing)
Sharing
When you submit a quote request, we share your contact and project details with up to three verified installers in your area. We do not sell personal information to data brokers. We may share aggregated, de-identified analytics with partners.
Your rights
You may request access, correction, or deletion of your personal data by contacting hello@heat-pumps.co. California residents have additional rights under the CCPA.
Cookies
We use essential cookies for site functionality and optional analytics cookies. You can disable non-essential cookies in your browser settings.